Service Requests
Receive requests through your own public service page, and record calls and WhatsApp enquiries in the same inbox.
All your field operations in one place
A complete platform to manage service requests, customers, quotations, jobs, technicians, invoices and more — simple, efficient and scalable.
Features
FixFlow brings all your field operations together, helping you work more efficiently and deliver a better customer experience.
Receive requests through your own public service page, and record calls and WhatsApp enquiries in the same inbox.
Price work line by line and send a branded quotation your customer can approve online.
Schedule, assign and track jobs from first request through to completion.
Assign jobs, manage skills and availability, and see working time per technician.
Raise invoices from completed work and record payments as they arrive.
Service reports for your customers, and analytics on how the period actually went.
How it works
A simple and streamlined process to manage your entire service cycle.
Receive service requests from your customers.
Create and send a quotation.
Schedule the job and assign a technician.
The technician completes the job with a service report.
Generate the invoice and track payments.
Give your company a dedicated service request link. Share it with customers on WhatsApp, social media, or your website and let them submit service requests directly — no customer account required.

Explore FixFlow
Learn more about FixFlow, its key features, and how it can help your business.
Contact us
Get in touch with our team to learn more about FixFlow or request a customized quote.